Protocol 03

Returns Flow

Inspection, refurbishment, and restocking engineered to minimize loss.

Recovery Rate
87%
Avg Processing
24 hrs
Restock Yield
86%

Overview

A closed-loop reverse logistics protocol that recovers value from returned inventory through grading, refurbishment, and intelligent restock or liquidation decisions.

Operating Sequence

  1. Step 01

    Return Authorization

    Branded customer portal generates prepaid labels and capture return reasons at intake.

  2. Step 02

    Inspection & Grade

    Four-tier grading system: A (restock), B (refurbish), C (liquidate), D (destroy).

  3. Step 03

    Refurbishment

    In-house repackaging, polybagging, and light repair to return items to sellable condition.

  4. Step 04

    Disposition

    Automatic restock to forward inventory, secondary channel routing, or certified destruction.

Ready to onboard this protocol?

Speak with an Operations Lead about implementation.

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